Philadelphia
Shift Supervisor

Abyss Coffee provides the Ambler neighborhood and beyond with handcrafted espresso drinks and sandwiches, paired with small-batched baked goods and innovative minds. They set a standard of quality coffee and food with friendly service in the area for all customers who walk through their doors.

Everything Abyss Coffee does is built around this very simple idea, “Do it fresh, do it best.” From their espresso drinks, their signature blends and their sandwiches to the layout and ambiance of their cafes at all locations. Every day, their goal is to give their customers a great coffee shop experience and to start their day off right, making sure it keeps going in the right direction. 

Role

Abyss Coffee's shift supervisor is responsible for overseeing the delivery of superior guest services and ensuring absolute customer satisfaction. They must enforce and offer the best quality of products possible, organize and supervise shifts as well as appraise personnel’s performance and provide feedback to keep them upbeat, positive and productive.

Shift supervisor is also responsible for tracking compliance with sanitation and safety rules and regulations, controlling costs and cutting waste. They must respond efficiently to customer complaints and successfully promote and publicize the Abyss Caffe Lansdale brand. 

Requirements

  • 1+ years barista experience 
  • Knowledge of coffee
  • Excellent customer service skills
  • Ability to operate kitchen equipment
  • Ability to move goods up to 25 lbs
  • Knowledge of and able to operate cash register
  • Ability to follow a cleaning schedule.
  • Flexible schedule and reliable personality

Salary 
Salary based on experience