Retail Operations Director
The Brooklyn Roasting Company sources and serves superb and sustainable coffees from the world’s most renowned growing regions. They favor third-party-certified coffees in order to help guarantee a living wage for historically impoverished farmers. They celebrate the strong local character of Brooklyn and its rich coffee-roasting heritage.
This fast growing, NYC-based coffee company is seeking a qualified Retail Operations Director to spearhead the growing success of their multiple Brooklyn Roasting café locations. The Retail Operations Director will be responsible for promoting a hard-working and positive environment, overseeing day to day operations, overall budget and planning of a tight retail ship to achieve ambitious growth targets, and growing the Brooklyn Roasting brand in the NYC market.
- Developing and implementing multi-location systems and processes
- Leading an ambitious team of café managers and baristas
- Educating team staff on the Brooklyn Roasting company values and coffee offerings
- Implementing creative sales strategies, promotions and offerings
- Running weekly meetings to discuss performance, promotions, and growth strategies
- Executing retail strategies to achieve weekly, monthly and annual sales budget goals
Applicants should have a fantastic attitude and the drive to achieve Brooklyn Roasting's huge potential as an amazing coffee company!
- 2+ years barista experience
- Latte Art skills required
- Proven success managing multiple retail locations
- Passionate about coffee
- Excellent customer service skills
- Inspirational leadership instincts
Salary based on experience