Cali's Coffee & Creamery is a coffee and ice cream shop located in Smyrna, Tennessee. They proudly grind, brew and serve Muletown coffee roasted in Columbia, TN and offer 36 flavors of premium quality hand scooped ice cream. Cali’s also serves a variety of freshly made to order breakfast sandwiches, biscuits and gravy, waffles on a stick and assorted bakery items. Cali’s has a relaxing dining room with plenty of room to work or play one of their board or card games with friends or family. The cafe also has live music on selected days.
A Cali's barista should act with integrity, honesty and knowledge that promote the culture, values and mission of Cali's. The barista must be able to anticipate customer and store needs by constantly evaluating environment and customers for cues as well as communicate information to manager so that the team can respond as necessary. Barista should assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Cali's baristas should also contribute to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Baristas follow Cali's operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
1+ year experience barista preferred
Ability to maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Ability to deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
Ability to maintain a clean and organized workspace
Follow health, safety and sanitation guidelines for all products
Maintain regular and punctual attendance
Salary based on experience