Chicago
Assistant Manager

The Cocoa + Co. Chocolate Café and Coffee Shop is a playground for chocolate lovers to explore, discover and taste. Nestled in the middle of Old Town, so close to Chicago’s Magnificent Mile, Cocoa + Co. showcases an incredible bounty of chocolates, pastries and bars from more than 35 artisans throughout the world. Stop in for a cup of La Colombe coffee and a flaky croissant on your way to work. Grab the perfect chocolate gift. Walk the Wall of Bars and travel the globe through taste. Cocoa + Co. is a celebration of these talented artisans, seeking out the most exceptional, selecting their best work and bringing their stories to you. Their mission is to curate a journey of discovery that is nuanced, beguiling and infinitely delicious.

Role

Be part of the team at Cocoa + Co. as an Assistant Manager! Everyone on the team wears multiple hats: working the register, educating customers about Cocoa + Coextensive offering of craft chocolates, making espresso and chocolate drinks as needed, stocking the shelves, keeping the store spotless, and actively engaging everyone who comes in. As an Assistant Manager, the candidate will be responsible for opening and/or closing the store, training and managing sales staff and helping with ordering and inventory. In addition, the candidate will be expected to learn the story of each brand and gain familiarity with their product line as it is essential to guide customers and help create a satisfying experience.

Requirements

  • 1+ years barista experience
  • ServSafe Manager certification required - or the ability to obtain one as soon as possible once hired
  • A desire to learn about chocolate--where it comes from and how it's made
  • Ensure exceptional customer service
  • Able to multi-task
  • Responsible and punctual

Salary 
Salary based on experience