New York City
Barista

Toast and Roast is a bagel and coffee company that prides themselves on offering fresh and delicious foods, in a comfortable friendly environment with good music. Their team members are like a family where they take care of each other. They are selective when it comes to new members as it's important that they create a happy and healthy environment not just for their customers but also for all the team members. Once a customer enters their store they often don't want to go anywhere else.

Role

Toast & Roast is a fast paced environment where they have fun and the work days go by quickly. They are looking for an experienced barista who is ready to help with cashier and food prep task as well. This individual will be working with brand new coffee and espresso equipment This is a morning shift position.

  • Making and serving hot and cold beverages including coffee and espresso drinks

  • Welcoming customers and helping them to determine their coffee/food interests

  • Educating customers about the menu options

  • Opening and closing the station Maintaining inventory

  • Keeping equipment and workspace in clean and in running order

  • Food preparation and service

  • Taking phone orders

  • Maintaining online orders through Grubhub tablet

  • Answer customer questions and resolve customer complaints

  • Organize and count money

  • Balancing the cash register and generating reports for credit and debit sales

  • Enter and process customer transactions

  • Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer

  • Bagging or wrapping purchases to ensure safe transport

Ideal Team Member

  • Positive, friendly attitude

  • Experience making coffee and espresso drinks

  • Flexible schedule - available to work weekends

  • Works well during busy rush hours

  • Great attention to detail and accuracy

  • A friendly and welcoming demeanor

  • Very dependable and punctual

  • Professional

  • Trustworthy

  • General Math Skills

  • Live in Astoria, Queens

  • Food Service Protection Certificate a plus

Requirements

  • At least 1+ year in the coffee & food service industry

  • At least 1+ year cashier experience

  • 2+ years in the customer service industry

  • Experienced and comfortable with working busy shifts

  • Friendly, outgoing and dedicated to outstanding customer service

  • Tidy and self-disciplined

  • Detailed-oriented and passionate about product quality

Salary

Salary is based on experience